Shipping & Delivery Policy

1. Delivery Coverage

Sri Telangana Ruchulu delivers orders:

  • Locally within Warangal & surrounding areas
  • Across India through reliable courier partners
  • Across the Globe to selected countries using international shipping services

International delivery availability depends on courier restrictions, customs rules, and food item compatibility.

2. Processing Time

  • Most Telangana Pindi Vantalu are prepared fresh after the order is placed.
  • Preparation time may vary from 2 to 48 hours, depending on the item and quantity.
  • Orders are shipped only after preparation is complete.

3. Delivery Time

Local Delivery (Warangal & nearby areas)

  • Same-day or next-day delivery, depending on product type and volume.

Domestic Delivery (India-wide)

  • 2 to 7 business days, depending on the destination and courier service.

International Delivery

  • 7 to 15 business days (or more), depending on country, customs clearance, and shipping partners.

Delivery timelines are estimates and may vary due to weather, holidays, customs, or logistical delays.

4. Delivery Charges

  • Local delivery charges vary based on distance.
  • Domestic & international shipping charges depend on:
    • Weight
    • Destination
    • Courier rates
    • Packaging requirements

The customer will be informed of the total shipping cost before order confirmation.

5. Packaging

  • All items are packed securely to maintain freshness and avoid damage during transit.
  • Special packaging may be used for long-distance or international shipping.

6. Customs & Import Duties (International Shipping)

  • Customs duties, taxes, or clearance fees (if any) are the buyer’s responsibility.
  • Sri Telangana Ruchulu is not responsible for delays caused by customs.

7. Failed Deliveries

No refunds will be provided if:

  • The customer’s address is incorrect
  • The customer is unavailable at the time of delivery
  • The package is refused by customs or the recipient
  • Courier delays beyond our control

8. Tracking

A tracking link or AWB number will be shared once the order has been shipped, depending on courier availability.

Contact

Sri Telangana Ruchulu
Address: 1-9-1235/8/1, Hanmakonda, Warangal, Telangana
Phone: +91 81213 45585