Sri Telangana Ruchulu (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our restaurant, website, or services.
If you have any questions, contact us at +91 81213 45585.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Delivery address (if applicable)
- Any information voluntarily submitted through forms, WhatsApp, or calls
b. Non-Personal Information
- Browser type
- Device type
- IP address
- Cookies and analytics data
- Pages visited and time spent on our website
2. How We Use Your Information
We use the collected data for purposes such as:
- Processing and confirming food orders
- Providing customer support
- Improving our services and menu experience
- Sending updates, offers, or promotional messages (only if you opt-in)
- Maintaining security and preventing fraud
- Understanding user behavior to improve website performance
3. Sharing of Information
We do not sell or trade your personal information.
We may share information only with:
- Delivery partners
- Payment gateways (for online orders)
- Service providers such as hosting, analytics, or SMS platforms
- Government authorities if required by law
All third-party partners are required to maintain strict confidentiality.
4. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and analytics tools (like Google Analytics) to enhance the user experience.
You can disable cookies in your browser settings, but some features may not function fully.
5. Data Security
We follow reasonable security practices to protect your information from unauthorized access, alteration, or misuse.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You may:
- Request access to the personal data we hold
- Ask for corrections or updates
- Request deletion of your information (subject to legal requirements)
- Opt out of promotional communication anytime
To exercise these rights, contact us at:
📞 +91 81213 45585
7. Third-Party Links
Our website or communications may contain links to external sites. We are not responsible for their privacy practices or content.
8. Children’s Privacy
We do not knowingly collect information from children below 13 years. If we learn that we have collected such data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Updates will be posted with a revised “Last Updated” date.
10. Contact Information
Sri Telangana Ruchulu
📍 1-9-1235/8/1, Hanmakonda, Warangal, Telangana
📞 +91 81213 45585